KVKK Information Notice | ROKMARKT.COM | Rise of Kingdoms Marketplace

1. Data Controller

Within the scope of the Turkish Personal Data Protection Law No. 6698 ("KVKK"), the data controller for the rokmarkt.com website ("Site") is:

Name – Surname: İsmail Hakkı GÜNDÜZ
Title: Operator of rokmarkt.com website
Address: Eskişehir, Türkiye (Turkey)
E-mail: support@rokmarkt.com

This Information Notice is prepared to fulfil the information obligation under Article 10 of the KVKK regarding the processing of personal data through the Site.

2. Which Personal Data Are Processed?

When you register on the Site, use the platform or contact us, the following categories of personal data may be processed:

Identity Data

Name, surname (in support processes, legal requests or when identity verification is necessary)
Username / nickname

Contact Data

E-mail address
Any other contact information you voluntarily provide

Account and Transaction Data

Membership details (registration date, last login time, etc.)
Listings, account descriptions and other content you create on the Site
In-site messages/notifications (if/when messaging features are enabled)
Basic transaction records and timestamps

Technical Data

IP address
Browser type, device information, operating system information
Cookies and similar tracking technologies (to the extent necessary for Site functionality, security and basic analytics)

Request / Complaint Data

Support requests, complaints, comments and feedback
Personal data included in e-mails you send to us

There is no payment infrastructure or direct sale process operated by the Site. Therefore, credit card, bank card or similar payment data are not processed by the Site. Money transfers between buyers and sellers take place outside the Site, directly between the parties.

3. Purposes of Processing Personal Data

Your personal data are processed for the following purposes, based on the conditions set out in Articles 5 and 6 of the KVKK:

Membership and Account Management

Creating and managing your user account
Handling your login operations
Running e-mail verification processes
Handling your password reset and e-mail change requests

Operation of the Platform and Listing Management

Operating the platform that enables sellers to publish their accounts/listings and buyers to view them
Basic moderation and review of listing content
Protecting trust and fair use principles within the platform

Security and Abuse Prevention

Detecting suspicious activities and accounts
Preventing fraud, misuse and unlawful content
Ensuring system security and detecting attacks or unauthorised access attempts

Communication and Support

Responding to your support requests
Recording and evaluating complaints and disputes where necessary
Sending necessary notifications by e-mail

Compliance with Legal Obligations

Responding to lawful information/document requests from competent authorities
Fulfilling legal retention and reporting obligations
Using data as evidence in possible disputes

Marketing and Communication (Subject to Your Explicit Consent)

Sending campaigns, announcements and similar marketing communications via e-mail
Analysing and improving user experience

You may withdraw your explicit consent for such marketing communications at any time.

4. Legal Grounds for Processing

Your personal data are processed on the following legal grounds under Articles 5 and 6 of the KVKK:

Your explicit consent (e.g. for marketing communications),
Being necessary for the conclusion or performance of a contract
Creating and managing your membership account
Enabling you to publish listings and contact other users via the platform
Being necessary for compliance with a legal obligation
Retention, reporting and response obligations arising from applicable law
Being necessary for the establishment, exercise or protection of a right,
Being necessary for the legitimate interests of the data controller, provided that your fundamental rights and freedoms are not harmed
Ensuring platform security
Preventing abuse and fake accounts
Improving service quality and conducting statistical analysis.

5. Transfer of Personal Data

The Site operates as a platform and intermediary environment where buyers and sellers can find each other. The Site is not a direct party to the sale between users. In this context, your personal data may be transferred to:

Service Providers

Hosting providers, e-mail service providers (such as Brevo) and similar infrastructure providers, to the extent necessary for the provision of the services.

Other Users

Certain data such as your username and listing content may become publicly visible to other users and visitors of the Site as a natural result of the listing structure.

Competent Public Authorities

Where required by law, your personal data may be shared with competent authorities and public bodies upon their lawful requests.

Cross-Border Transfers

If servers or service providers are located abroad, your personal data may be transferred abroad in accordance with Articles 8 and 9 of the KVKK, subject to necessary contractual and technical safeguards (anonymisation, encryption, data minimisation, etc.).

6. Method of Collecting Personal Data

Your personal data are collected:

Through membership and profile forms you fill in on the Site,
From technical records generated when you access and use the Site,
From support requests and communications made via e-mail,
From the listings and content you create or update,

by fully or partially automated means.

7. Retention Periods

Your personal data are retained:

For as long as your membership agreement continues,
For periods required by applicable legislation, where such periods exist,
For reasonable limitation periods where a dispute or legal process may arise,

and are then deleted, destroyed or anonymised in compliance with KVKK and relevant regulations.

8. Your Rights Under the KVKK

Pursuant to Article 11 of the KVKK, you have the following rights regarding your personal data:

To learn whether your personal data are processed,
To request information if your personal data have been processed,
To learn the purpose of processing and whether they are used in line with this purpose,
To know the third parties to whom your personal data are transferred at home or abroad,
To request correction if your personal data are incomplete or incorrectly processed,
To request deletion or destruction of your personal data under the conditions set forth in the KVKK and secondary legislation,
To request notification of such correction, deletion or destruction to third parties to whom your personal data have been transferred,
To object to any result against you arising from analysis of your personal data exclusively by automated systems,
To request compensation for damage arising from unlawful processing of your personal data.

9. How to Exercise Your Rights

You may submit your requests regarding your rights under the KVKK to:

E-mail: support@rokmarkt.com

together with sufficient information to verify your identity.

Clearly and in detail describing your request will help us respond more quickly. Your applications will be evaluated and concluded within 30 days at the latest, in accordance with the KVKK and related legislation.

10. Changes to This Notice

This Personal Data Protection and Information Notice may be updated due to changes in our services, the operation of the Site, or applicable legislation. The latest version will always be available on the Site and shall be effective as of its publication date.

PERSONAL DATA PROTECTION AND INFORMATION NOTICE (KVKK)