ROKMARKT.COM – PRIVACY POLICY

Last Updated: 23/11/2025

1. Who We Are

This Privacy Policy explains how we collect, use and protect personal data in connection with the website rokmarkt.com ("Site").

The Site is operated by:

  • İsmail Hakkı GÜNDÜZ
  • Eskişehir, Türkiye
  • ("we", "us", "our", or "Rokmarkt").

Rokmarkt is an online listing and intermediary platform where users can publish game account listings and contact each other. Rokmarkt does not act as a buyer or seller of any listed accounts and does not become a party to the transactions that users may carry out between themselves.

This Privacy Policy is prepared in line with applicable Turkish data protection law, including Law No. 6698 on the Protection of Personal Data ("KVKK"), and general data protection principles.

By using the Site, you acknowledge that you have read and understood this Privacy Policy.

2. What This Policy Covers

This Policy applies to:

  • Visitors who browse rokmarkt.com without registering;
  • Registered users who create an account, publish listings, or contact other users;
  • Any person who communicates with us via the contact channels we provide.

This Policy does not apply to:

  • Third-party websites, services, or platforms that may be linked from rokmarkt.com;
  • Communication or transactions that occur outside of the Site between users (for example via private messaging applications, payment services or other channels chosen by the users).

Those third parties are responsible for their own privacy practices.

3. Data We Collect

3.1 Data You Provide Directly

When you use the Site, you may provide us with the following categories of data:

Account Information

  • Email address
  • Username
  • Password (stored only as a cryptographic hash, never in plain text)

Profile and Listing Information

  • Information you provide in your listings (e.g. game, server, rank, in-game items, description text, images, pricing expectations, etc.)
  • Any additional details you voluntarily share in your profile or listings

Communication Data

  • Content of messages or contact requests you send to us (e.g. via contact forms or support channels)
  • Your feedback, comments or bug reports regarding the Site

Consent and Preference Data

  • Records of your consents (e.g. to terms of use, privacy policy, KVKK disclosures, marketing consent if applicable)
  • Your language preferences (TR/EN) and similar settings

Please note: you are responsible for ensuring that the content you share in listings does not include third-party personal data (e.g. someone else's name, contact details) unless you have a lawful basis to share such information.

3.2 Data Collected Automatically

When you visit or use the Site, certain data may be collected automatically, such as:

  • IP address
  • Browser type and version
  • Operating system and device information
  • Date and time of access
  • Pages viewed, clicks, and basic usage statistics

This type of data is generally processed to:

  • ensure the security and integrity of the Site,
  • detect and prevent abuse, fraud or technical problems, and
  • understand how the Site is used, in order to improve user experience.

Where required by law, we will inform you and obtain your consent for the use of cookies or similar technologies.

4. Purposes and Legal Bases of Processing

We process personal data for the following purposes and, where applicable, in accordance with the legal bases set out in KVKK:

Provision of the Service

  • Creating and managing user accounts
  • Allowing users to publish and view listings
  • Enabling communication and interaction on the Site
  • Legal basis: performance of the terms of use / contract; legitimate interest.

Platform Security and Abuse Prevention

  • Monitoring and preventing suspicious, abusive or fraudulent activities
  • Protecting the integrity and technical functioning of the Site
  • Legal basis: legitimate interest; compliance with legal obligations (where applicable).

Legal Compliance

  • Responding to lawful requests from courts or competent authorities
  • Fulfilling record-keeping and other obligations under applicable law
  • Legal basis: compliance with legal obligations.

Communication with You

  • Responding to your questions and support requests
  • Informing you about important changes to the Site, terms or policies
  • Legal basis: performance of contract; legitimate interest.

Improvement and Development

  • Analyzing usage to improve functionality, performance and usability
  • Fixing errors and improving the security of the Site
  • Legal basis: legitimate interest.

Marketing and Information (if applicable)

  • If and when you give explicit consent, we may send you information about updates, news or campaigns related to Rokmarkt.
  • Legal basis: your explicit consent (which you can withdraw at any time).

We do not process your data for automated decision making or profiling that produces legal or similarly significant effects on you.

5. Intermediary Nature of the Service

Rokmarkt operates as a platform where users can publish listings and contact each other. In particular:

  • Rokmarkt is not a buyer or seller of any game account or other digital asset listed on the Site.
  • Rokmarkt does not guarantee the accuracy, completeness or legality of user-generated listings.
  • Rokmarkt does not become a party to any sales, trades or exchanges that may occur between users outside the Site or by using the Site to contact each other.
  • Rokmarkt does not process or intermediate payments between users.

Accordingly, while we may process personal data about users and listings for the purposes described in this Policy, we are not responsible for any personal data exchanged directly between users outside the Site during their negotiations or transactions.

Users are responsible for:

  • evaluating the risks of any transaction,
  • complying with applicable laws, and
  • respecting the privacy and rights of other individuals.

6. Data Sharing and Transfers

We do not sell your personal data.

We may share personal data only in the following limited circumstances:

Service Providers

  • We may work with third-party service providers who support the technical operation of the Site (e.g. hosting, email delivery, security, analytics).
  • These providers process data only on our instructions and under appropriate confidentiality and security obligations.

Legal Obligations and Protection of Rights

  • If required by law, court order or competent authority, we may disclose data to comply with legal obligations.
  • We may also disclose data where necessary to protect our rights, security or property, or the rights, security or property of our users, subject to applicable law.

International Transfers

  • Some service providers may be located outside Türkiye.
  • In such cases, we will take appropriate measures under applicable law to ensure that your data is protected (for example, by using providers with adequate data protection safeguards).

We do not share your personal data with other users for marketing purposes. Other users may see only the information that you choose to publish in your listings or public profile.

7. Data Retention

We store personal data only as long as necessary for the purposes described in this Policy or as required by applicable law.

In particular:

  • Account data (email, username, hashed password) is retained while your account is active. If you request deletion of your account, we will delete or anonymize your data within a reasonable period, subject to legal obligations and legitimate interests (e.g. resolving disputes, enforcing terms of use).
  • Listing data is retained while the listing is active. When a listing is removed, it may be deleted or archived for a limited time for security and abuse-prevention purposes.
  • Technical logs (if and when implemented) may be kept for a limited period necessary for security, error-diagnosis and legal compliance, then deleted or anonymized.

Retention periods may differ depending on the nature of the data, legal obligations, and the need to protect our rights in case of disputes.

8. Your Rights

Under KVKK and other applicable laws, you may have the following rights in relation to your personal data:

  • To learn whether your personal data is being processed;
  • To request information about processing, if data has been processed;
  • To learn the purpose of processing and whether it is used in line with that purpose;
  • To know the third parties to whom your personal data is transferred, at home or abroad;
  • To request correction of your personal data if it is incomplete or inaccurate;
  • To request deletion or destruction of your personal data in the circumstances provided for by law;
  • To request that third parties to whom your personal data has been transferred be informed of such correction, deletion or destruction;
  • To object to results arising against you as a result of analysis of your personal data exclusively by automated systems;
  • To request compensation for damage suffered as a result of unlawful processing of your personal data.

You can exercise these rights by contacting us as described in Section 11 below. We may need to verify your identity before responding to your request.

Please note that in certain cases, we may not be able to fully comply with your request where we have overriding legal obligations or legitimate interests (for example, where we are required to retain certain records).

9. Data Security

We take reasonable technical and organizational measures to protect personal data against unauthorized access, loss, misuse or alteration. These measures may include, among others:

  • Using secure servers and up-to-date software;
  • Storing passwords only as cryptographic hashes;
  • Restricting access to personal data to authorized persons;
  • Monitoring for suspicious activity and potential security issues.

However, no system is completely secure. We cannot guarantee absolute security of your data. You are responsible for:

  • choosing a strong password,
  • keeping your account credentials confidential, and
  • promptly notifying us if you suspect any unauthorized use of your account.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, for example to reflect changes in:

  • the Site's features and services,
  • applicable laws and regulations, or
  • our data processing practices.

When we make material changes, we will update the "Last Updated" date at the top of this Policy and, where appropriate, notify you via the Site or by email.

We encourage you to review this Policy periodically.

11. Contact

For any questions, requests or complaints regarding this Privacy Policy or our data processing activities, you can contact us at:

  • İsmail Hakkı GÜNDÜZ
  • Eskişehir, Türkiye
  • E-mail: support@rokmarkt.com

When you contact us, please provide sufficient information for us to identify you and understand your request.

12. Important Notice (No Legal Advice)

This Privacy Policy is intended to describe our data processing practices in a clear and transparent way. It does not constitute legal advice. For full compliance with Turkish and international data protection laws, you may wish to obtain professional legal support.